1. General Provisions
Thank you for choosing our service. We are committed to providing a high-quality user experience while ensuring that your personal data and privacy are fully protected. This Privacy Policy explains how we collect, process, store, and safeguard your personal data, as well as the rights you have in connection with such processing.
This Policy applies to all services we provide within the Slovak Republic.
2. Legal Framework and Scope
The processing of personal data is carried out in accordance with Regulation (EU) 2016/679 of the European Parliament and of the Council (General Data Protection Regulation – GDPR) and Act No. 18/2018 Coll. on the Protection of Personal Data of the Slovak Republic, as amended.
If we introduce new services or modify existing ones in a way that affects the processing of personal data, we will inform you accordingly. Unless stated otherwise, any new or additional services will also be governed by this Privacy Policy.
3. Categories of Personal Data We Process
We process personal data that you provide to us directly, in particular your name, email address and telephone number. We may also process other data necessary for the proper provision of our services.
Your personal data is used primarily to provide and manage our services, to communicate with you, to improve user experience and to fulfil our legal obligations.
4. Purpose and Legal Basis of Processing
Personal data is processed for the purpose of performing a contract, responding to your requests, maintaining user communication, improving and developing our services, complying with legal obligations, and protecting our legitimate interests.
Where required by law, we process your personal data based on your consent, which you may withdraw at any time.
5. Data Retention and Deletion
We retain personal data only for as long as necessary to achieve the purposes for which it was collected, including for legitimate business purposes such as statistical analysis, service development, compliance with legal requirements and resolution of disputes.
Upon your request, and provided that no legal obligation requires further retention, we will delete or anonymise your personal data so that it can no longer be associated with you.
6. Data Security
We implement appropriate technical and organisational measures to ensure a level of security appropriate to the risk. These measures are designed to protect personal data against unauthorised access, loss, misuse, alteration or disclosure.
Although no system can guarantee absolute security, we continuously review and improve our security procedures, provide employee training and use modern protective technologies, including encryption where appropriate.
7. Your Rights
In accordance with the GDPR and applicable Slovak legislation, you have the right to request access to your personal data, the right to rectification of inaccurate or incomplete data, the right to erasure, the right to restriction of processing, and the right to object to processing in certain circumstances, including for direct marketing purposes.
You also have the right to data portability, meaning you may request to receive your personal data in a structured, commonly used and machine-readable format and to transmit it to another controller where technically feasible.
If you believe that your personal data has been processed unlawfully, you have the right to lodge a complaint with the competent supervisory authority in the Slovak Republic.
To exercise your rights, you may contact us using the contact details provided on our website.
8. Changes to This Privacy Policy
We reserve the right to amend or update this Privacy Policy when necessary. In the event of significant changes, we will inform you in an appropriate manner, for example by email or through a notice on our website. We recommend that you review this Policy regularly to stay informed about how we protect your personal data.